how can I edit my website

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  drevermcguireyoung · Member · Jan 14, 2013 at 1:16 am

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  I can log into my site but can’t edit the pages at all…when I select dashboard I get a blank white page

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 14, 2013 at 1:19 am

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  Hi there,
  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache:

  http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.

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  drevermcguireyoung · Member · Jan 14, 2013 at 1:37 am

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  Thanks but I don’t understand any of this….I have changed anything on my computer & never had this problem….I’m using a Mac with Firefox & just want to get on the site to do some edits…as I said it was all fine about 2 months ago…I’ve changed nothing…soon as I hit dashboard I get a blank white screen!!!

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  timethief · Member · Jan 14, 2013 at 1:39 am

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  I cannot help anyone who will not cooperate by undertaking the steps I posted above.

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  timethief · Member · Jan 14, 2013 at 1:40 am

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  Please tell us exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/

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  drevermcguireyoung · Member · Jan 14, 2013 at 1:42 am

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  Firefox 18…..

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  drevermcguireyoung · Member · Jan 14, 2013 at 1:44 am

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  …I’ve cleared everything & enabled third party cookies….I don’t understand why this has just happened????

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  timethief · Member · Jan 14, 2013 at 1:50 am

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  I’ve cleared everything & enabled third party cookies

  Are you able to edit now?
  http://en.support.wordpress.com/posts/edit-posts-screen/
  http://en.support.wordpress.com/pages/edit-pages-screen/

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  drevermcguireyoung · Member · Jan 14, 2013 at 1:55 am

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  ….sadly no because now it won’t even let me log in!!!

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  timethief · Member · Jan 14, 2013 at 2:06 am

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  That’s annoying for sure. This thread is tagged for Staff assistance. Please subscribe to it so you are notified when they respond.

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  richardmtl · Member · Jan 15, 2013 at 7:37 pm

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  Hi drevermcguireyoung, when you say that you are not able to log in, can you describe what happens exactly? I can see that you logged in yesterday; are you still experiencing this problem?