How can I find out if you received payment?

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  buffieshannon1 · Member · Dec 20, 2018 at 4:38 am

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  My credit card says we paid the renewal fee but your purchases section says I don’t have a website. I do have a website. Can you help resolve this? Thank you.

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  fstat · Staff · Dec 20, 2018 at 12:27 pm

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  Hi there,

  I don’t see any purchases ever made on the account you’re using to contact us. Can you please let me know your site’s address so I can further assist you?

  Also, you can use the following tool to determine if the charge is from WordPress.com:

  Why was I charged?