How can I find the log in name and password ?

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  ampaintingmacao · Member · Mar 3, 2022 at 3:17 am

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  The former colleague created the wordpress website, but he resigned without leaving the log in information AND he does not remember the log in information. Now we have the website link, but do not know how to log in (try different e-mail and password but fail, I am so helpless：（

  I would be grateful if anyone can help me out

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  stevenlinx · Member · Mar 3, 2022 at 3:45 am

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  Hi there,

  If you’re having login issues, you may try initiating an Account Recovery:
  https://wordpress.com/support/account-recovery/

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  ericfri · Staff · Mar 3, 2022 at 4:47 am

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  What’s the website URL?

  Depending on if he used WordPress.com or WordPress.org, there are different recovery procedures. Knowing the URL will allow us to look up some important details and direct you to the correct place.

  Cheers,
  Eric