How can I get FTP account informations

• 

  clubamtt · Member · May 18, 2018 at 11:31 pm

  • Copy link
  • Add topic to favorites

  My website is hosted by wordpress, but I can’t find the ftp account. In my hosting account Dashboard, I don’t see any ftp information. How can I check if I have a ftp account created and its informations (login, ftp host) ?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · May 19, 2018 at 1:26 am

  • Copy link

  Please read:
  FTP access http://en.support.wordpress.com/ftp-access/
  Blogger installed plugins http://en.support.wordpress.com/plugins/
  Uploading Custom Themes or Third Party Themes
  http://en.support.wordpress.com/themes/adding-new-themes/

  You require a Business plan to gain FTP access.

• 

  kokkieh · Staff · May 20, 2018 at 8:43 am

  • Copy link

  Hi there,

  You require a Business plan to gain FTP access.

  We do not provide FTP access on WordPress.com at all, regardless of upgrade. The Business Plan allows the use of plugins, which will allow you to do many things that can also be done via FTP, but that plan also does not include FTP access.