How can I get help when no-one answers my queries? How can I contact WordPress?
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My photos are slowly disappearing from older blog posts and the captions are migrating around my pictures spoiling the look of my blog. How can I stop this?
The blog I need help with is: (visible only to logged in users)
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Did you delete any images from your media library? If so, that also removes them from blog posts that might have included them.
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Hi there,
It indeed appears that you’ve recently deleted a large number of media files from your library. Images must be hosted in the library for them to appear on your posts, so you’ll need to add those images back if you still want them to be visible.
As for captions migrating, can you please give a link to a post where this has been happening?
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Thanks for the help- I didn’t know I had to keep my uploaded photos in my media library onceI had posted them. Guess I’ve lost them now.
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If you no longer have the images on your computer, there might still be a way to get them back.
There is a website, http://archive.org/, that periodically takes snapshots of all public sites on the internet in an attempt to preserve the data even should those sites be taken down. Try searching for your site there. If they have snapshots of your site you might be able to download your images from there. Then you can upload them to your posts again.
Also, if you’re afraid you’ll run out of space for photo’s, have a look at this article explaining how you can optimise your images for the web so they don’t take up as much space in your library:
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Hi there, thanks for the great ideas – I managed to replace a couple from my FB page and the others are improvised. Any idea why my captions won’t stay under the photos where I’ve placed them? Some seem fixed, and the others, even though I’ve replaced them/made them smaller are splitting with words/letters migrating around the sides of the photos? Very odd.
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For the captions it would really help if I can see the actual problem. Can you please give me the links of some posts where this is happening? Then I can take a closer look.
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I did email you with an attachment last time you asked- here’s my blog, if you scroll down you can see the affected pictures – thanks https://friendsambulancethephd.wordpress.com/
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It’s not possible to send attachments to the support forums, so if you’re sending them in reply to the email notifications you get from the forum, I’m not receiving them.
I also don’t see anything wrong with your image captions in Firefox, but I do see the problem in Chrome, and it looks like it’s restricted to the theme you’re using. Most likely a recent update to Chrome is causing it to render the code on your site differently now than it did before.
I’ll report the issue to our theme developers. I’ll let you know once I hear back from them.
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Hi again,
I’ve been trying to reproduce the error but don’t seem able to, and if I look at your post in the editor it looks like you’ve moved some of the images after adding the captions. Does that sound right?
In other words, you inserted the images with captions, and then repositioned the images?
If you did, that could also be the problem, as captions aren’t moved when images are moved. It’s something that’s on our list to fix, but it will take a while.
Can you please try the following for me:
Edit one of your posts where this is happening. Remove all the images and captions. Then add your images back WITHOUT captions, and arrange them the way you want them. Once all the images are where they should be, THEN add the captions back. Let me know if the problem still occurs after you’ve done that.
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Worked brilliantly – thank you so much for all your advice. Just whilst you’re on, is there any way to keep my introductory blog as a static page rather than it being the last entry. I understand that the most recent blog will be first, but I have read other blogs where the writer has an introductory post which remains as the first thing to be read. Sorry to be so hopeless but I am very new to blogging. Thank you so much for your help.
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Excellent :)
You can set a post to sticky, which will force it to always remain at the top. To do that, go to My Site ->Blog Posts and edit the post. Click where it says PUBLISHED ON just above the Preview/Update buttons. A toggle-button to set the post to sticky should appear.
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OMG it worked! Kokkieh you are the best!! My blog looks 100% better and more professional. I did post another question on the forum which maybe no-one else has a problem with. I promise this is the last query – when I chose my domain name it was with a view to making my blog visible to anyone Googling the Friends Ambulance Unit (my P.hD topic). However, whenever I search from another terminal, my blog never appears in the results, even though I have the settings on Public. The only people who see it are those linked to my ‘friends only’ FB account. Is this normal?
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I see if I google Friends Ambulance Unit there are a lot of sites around that topic coming up in search results, sites that have existed much longer than yours, and subsequently sites that have a lot more links to them from other sites. That tells me you have a lot of competition when it comes to search rankings.
I can give you some tips on how to make your site more search-engine friendly, but ultimately Google decides what they value the most. The best think you can do is post regularly, and make sure your content is original, and of high enough quality that other people want to link to it. The more sites are linking to your content, the more authoritative it would appear to Google on the subject, and that will, over time, push up your site’s ranking.
But this is a process that has to happen organically – paying for backlinks can actually harm your search engine ranking – and it will take time. As I said, you have a lot of competition on the web.
You can see some more advice in this post:
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Ok that’s fine – believe it or not, I actually trawled through all the pages Google flagged up so for Google I didn’t think there was that much competition. Nevertheless, I appreciate your comments and will be patient – my blog is new and hopefully will get more interesting as I start posting my work. Thank you once again for all the invaluable help – I’m feeling much happier with my efforts and will eventually pay to upgrade my site as I get more established. You’ve been brilliant.
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