how can i get help with my account verification

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  hearlewatson · Member · May 24, 2015 at 3:15 am

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  i inadvertently set up two accounts with similar email addresses.
  as a result i have been unable to verify the second account which is the one i want to use, and which has the wrong email address ((email visible only to moderators and staff))
  the correct email address is (email visible only to moderators and staff)
  the account i want to keep and use is hearlewatson.com which is the one i paid for
  i no longer want the account ‘hearwat.wordpress.com’ which was registered with the correct email address.

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · May 24, 2015 at 4:54 pm

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  The easiest way to make this switch would be to change the email address on your current user account (hearlewatson) to the correct address so you can confirm the account and move forward with just this account. The snag is that emails can only be used with one account at a time so you’ll be unable to change to that email address as long as the other account is using it.

  These steps should clear this up:

  1. Login under the account currently setup with the correct email address that owns hearwat.wordpress.com. Complete the following:

  – Delete the site hearwat.wordpress.com since you no longer want it:

  Delete a Website

  – You’ll be sent a confirmation link to your email address to confirm the deletion. Once you have confirmed the request, change your email address to an unrelated email (one that you haven’t used with WordPress.com):

  Change Your Email Address

  We’ll send a link to the new address. You’ll have to confirm that new address for the changes to take effect.

  2. Log back in under the hearlewatson account. Since we’ve “freed” up the email, you should be able to update the address on this account to the correct email following these steps:

  Change Your Email Address

  Can you give those steps a try?

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  hearlewatson · Member · May 26, 2015 at 1:22 pm

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  I believe we have a resolution in this matter.
  I have now changed my email address in the hearlewatson blog. Since this is what was causing the problem wordpress must now be able to confirm this as a public blog, to wit hearlewatson.com, which would make me a happy man.
  If I need to do anything else please let me know

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  hearlewatson · Member · May 26, 2015 at 2:36 pm

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  I hope I’m not sounding too testy, but can I have an acknowledgment for my question above? This issue is still listed as unresolved, and I think my last note proffered a simple solution.

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  jeremeylduvall · Member · May 27, 2015 at 1:25 pm

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  Hi @hearlewatson,

  Sorry for the delay – it looks like you recently changed the email address on your account and verified the new account. Is that correct? Can you let me know if you can now post to hearlewatson.wordpress.com (hearlewatson.com)?

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  hearlewatson · Member · May 27, 2015 at 6:15 pm

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  That is correct. We can put this one to bed. Thanks again.