How can I get into my site?

  • Unknown's avatar

    I have a wordpress org website and had someone at Fiverr working on it. The seller left me in the lurch, won’t give me my login information and I cannot get into the site to change my password and login because (yes, it is true) I gave that seller some weird temporary login that I wrote down, but I cannot find the login and password information anywhere. my site is http://www.ellathedoggy.org Please help me as I have been tearing my office upside down looking to see where I wrote the login information down, but it is nowhere to be found!!!!! My web site is not listed below. It is an “org” site.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    I’m so sorry, but currently we are the support team for WordPress.com – not the self-hosted WordPress install on WordPress.org. To clear up any confusion, WordPress.com and WordPress.org are two different entities. At WordPress.com, we provide hosting, support, and tons of features for blogs. Users also have the option to purchase a variety of upgrades to customize the look and feel of their blog. WordPress.org is a software for self-hosted sites. With WordPress.org, users are provided access to all backend files and can upload custom themes and plugins.

    Check here to learn more about the difference between WordPress.com and WordPress.org:

    WordPress.com vs. WordPress.org

    As such, I have no access to your files and wouldn’t be able to help you with this. Please contact your host regarding this manner.

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