How can I get live chat support??

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  streetjamtalentagency · Member · Aug 11, 2014 at 3:53 pm

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  I need to have live chat support

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 11, 2014 at 3:59 pm

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  Let’s see what the support docs at http://support.wordpress.com say.
  http://en.support.wordpress.com/live-chat/

  Contact WordPress.com Support

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  timethief · Member · Aug 11, 2014 at 4:01 pm

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  Bloggers are perforce writers and that means they have good reading comprehension skills and can follow written instructions.

  This is a peer support forum where Staff and Volunteers work together cooperatively to provide WordPress.com support. Emailing support means it takes longer to get an answer than posting to the support forums does.

  Volunteers answer the majority of all support questions and when we cannot provide support we tag threads for Staff assistance.

  Speak up here please as there is no phone support. We are happy to answer your WordPress.COM questions right here in this thread. Please simply post exactly what you need help with into this thread, knowing there’s rarely ever a question posted here that has not already been asked and answered.

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  streetjamtalentagency · Member · Aug 11, 2014 at 4:15 pm

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  I really need help implementing the plug in to my website and have no idea how to do it. That’s why I needed to speak to some support!

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  timethief · Member · Aug 11, 2014 at 4:16 pm

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  There is no FTP access and no blogger installed plugin capability on any free hosted WordPress.com blogs.
  http://en.support.wordpress.com/ftp-access/
  http://en.support.wordpress.com/plugins/

  See here for a full comparison WordPress.com vs. WordPress.org
  http://support.wordpress.com/com-vs-org/

  There is no upgrade you can purchase here that provides FTP access and the ability to install plugins. If you want FTP access and to install plugins or third party themes into a site then you will have to hire a web host http://wordpress.org/hosting/ and set up your own WordPress.org install.

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  crxena · Member · Aug 20, 2014 at 5:51 pm

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  my Follow widget is gone & it hasn’t been updating my new twitter follower or even facebook

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  crxena · Member · Aug 20, 2014 at 5:53 pm

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  my Follow widget & new followers, see my first entry

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  timethief · Member · Aug 20, 2014 at 5:55 pm

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  @crxena
  Please click this link and start your own thread https://en.forums.wordpress.com/?new=1

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  raincoaster · Member · Aug 20, 2014 at 6:22 pm

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  By the way, live chat support is available to anyone with the $300 Business upgrade, during business hours in North America.