How can I get my A record?

  • Unknown's avatar
    contactchigoziri · Member ·

    Hello, my site has been down for over 5 days now, after I added a TXT file from google search console. Although I have deleted the TXT file, the site still won’t load. My domain provider Godaddy is showing a parked free page when I type the URL. I have tried everything I can, even hired someone, but it’s still down. I can’t login to my wordpress admin area, so I wanted to know my A record, so that I could try pointing my domain to my wordpress A record, to see if it loads. The page I need help for is mildinsights.com
    thank you

  • darciemg · Staff ·

    WordPress.com has never hosted mildinsights.com. You can get your IP for your A record from your hosting company.

    I can tell you it was 162.241.230.123 according to historical DNS, but that’s not how you had it set. The domain was pointed to Bluehost name servers, and it was switched to GoDaddy DNS. This pointed your domain away from your site. Point back to Bluehost name servers and add the TXT there, or get A records from Bluehost.

    WordPress.com. WordPress.com and WordPress.org are a little separate, and that can be confusing.
    https://wordpress.com/support/com-vs-org/

    You’ll want to use your hosting company and the forums at https://wordpress.org/support/forums for any support on managing your site in the future. Hope that helps to point you in the right direction!

  • Unknown's avatar
    contactchigoziri · Member ·

    Thank you soo much!! This has solved all my issues. I was able to log on to bluehost and I was able to add the A record to Godaddy, now my site is back up. Thank you, thank you, thank you.

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