How can I get my original website back?
-
ere I go again. I have had a site, pahumphrey.com, that I created on WordPress several years ago. It is hosted by Yahoo Small Business. A few days ago, I got an e-mail from Yahoo saying I needed to upgrade to the latest version of WordPress. I did that, but it removed everything from my site. I called Yahoo and restored all the files from a backup from two days ago. My site still comes up blank, though. According to Yahoo, everything is there. I need help. It is very irritating and very bad customer service not to have a way to speak to someone at WordPress for help. The help topics are all about how to create a new site. I need someone to restore the 20 plus pages I already had.
The blog I need help with is: (visible only to logged in users)
-
You’ve reached support for the free blogs hosted at WordPress.com. The site you’ve indicated, pahumphrey.com, is running a self-hosted/installed version of WordPress (using the free WordPress.org software).
To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:
Since your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.
You can find support for your self-hosted WordPress site here:
If you need professional help for your self-hosted WordPress site, please check out:
You may also wish to contact your host’s support team for more assistance.
In regard to your issue, the following page may be of assistance:
http://codex.wordpress.org/Common_WordPress_Errors
If you want your Domain Mapping Upgrade for pahumphrey.com removed and refunded, let me know, and I’d be happy to assist you.
If you have additional questions, please let us know.
- The topic ‘How can I get my original website back?’ is closed to new replies.
WordPress.com Forums 