how can I get rid of Norton Anti-virus blocking my site?

  • Unknown's avatar
    illise · Member ·

    1. Norton Anti-virus keeps popping up and blocking my ability to work on my new site.
    2. Why is my site domain showing up as nobosouldot.com as opposed to nobosoul.com?
    3. If this can’t be fixed, I want a refund. Yet, I can’t get to the refund page with Norton anti-virus blocking any effort to get redirected to the dashboard and to stores for the refund. I hope you can look into this and let me know how I can either fix no. 1 and no. 2 and if not, just help me get a refund. Thanks
    Elisabeth

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gracejiyoung · Member ·

    Hi Elisabeth,

    1. Norton Anti-virus keeps popping up and blocking my ability to work on my new site.

    Please contact the support team of Norton Anti-Virus to whitelist WordPress.com. Or you can uninstall it if you no longer want it.

    2. Why is my site domain showing up as nobosouldot.com as opposed to nobosoul.com?

    I went to your site, and found that it was loading properly as seen in the screenshot below:

    Screen Shot

    It can take some time to propagate. If you find that it is still not loading properly, can you please try clearing out your cache and cookies using the guide below?

    Solve Common Browser Issues

    Cheers!

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