how can I get the links icon to work the way it did up to now?

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  andrewmarrosb · Member · Nov 15, 2012 at 7:40 pm

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  I can’t create links in my posts today. I’ve been able to do it up to now. Today, I click on the words I want to create a link with, click on the link icon & nothing happens. What can I do about this? Or do you need to fix something

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 15, 2012 at 7:41 pm

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  Do not log-in on the front page of WordPress.com. Do not create posts here > http://wordpress.com/#!/post/

  Instead I recommend that you ONLY log-in directly you your own blog and ONLY create posts and edit them here > Dashboard > Posts > All Posts > Add New

  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are, please do these four things:

  1. Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If you are not successful let us know which browser (and version of it) you’re using and post any error reports you get.

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  andrewmarrosb · Member · Nov 15, 2012 at 8:13 pm

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  Thank you for answering my question. The Google Chrome I’m using is up to date. I switched to Firefox & the link icon worked. So, it seems that Google Chrome has a problem right now.

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  timethief · Member · Nov 15, 2012 at 8:28 pm

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  Hi again. Thanks for letting us know that you succeeded using Firefox an this is a Chrome issue.

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  kathrynwp · Staff · Nov 19, 2012 at 7:35 pm

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  Hi there, I added a test draft post to your site in Chrome – which you can feel free to erase – and was able to add a link without any issues.

  Could you please try clearing your browser cache and cookies?

  Solve Common Browser Issues

  If that still doesn’t work, could you please try turning off all Chrome add-ons and extensions to see if that solves the issue?

  Let me know how it goes – thanks.