How can I have a conference/video call for support
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Understanding the different user interfaces and create a new user…
The blog I need help with is: (visible only to logged in users)
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If you have an upgraded WordPress.com plan you can access Livechat via the blue and white questionmark button: https://en.support.wordpress.com/live-chat/
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Hi pmalboeuf,
Upgrades for rouletapomme.ca are owned by the account, rouletapomme. Could you try logging in to that account (or ask them to do so) and contact us from https://wordpress.com/help/contact? You should have the option to use Live Chat once logged in to that account.
In the meantime, we have some information about adding new users to a WordPress.com site here:
https://en.support.wordpress.com/user-roles/#adding-users-to-your-site
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