How can I have a conference/video call for support

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  pmalboeuf · Member · Jan 16, 2019 at 5:05 pm

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  Understanding the different user interfaces and create a new user…

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Jan 16, 2019 at 5:48 pm

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  If you have an upgraded WordPress.com plan you can access Livechat via the blue and white questionmark button: https://en.support.wordpress.com/live-chat/

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  gemmacevans · Member · Jan 17, 2019 at 12:45 pm

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  Hi pmalboeuf,

  Upgrades for rouletapomme.ca are owned by the account, rouletapomme. Could you try logging in to that account (or ask them to do so) and contact us from https://wordpress.com/help/contact? You should have the option to use Live Chat once logged in to that account.

  In the meantime, we have some information about adding new users to a WordPress.com site here:

  https://en.support.wordpress.com/user-roles/#adding-users-to-your-site