How can I manage my website’s WP content and theme with a new WordPress account?

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  nictruck12 · Member · Nov 25, 2018 at 10:58 pm

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  I am taking over my website. WordPress was installed and managed from an account I don’t have access to. How can I create my own account to managed my content and theme?

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  eight84 · Member · Nov 26, 2018 at 4:27 am

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  Hello,

  What is the URL of the website you’d like assistance with?

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  nictruck12 · Member · Nov 26, 2018 at 5:54 pm

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  http://www.neighborhoodicecreamtruck.com
  and
  http://www.test.neighborhoodicecreamtruck.com

  I made a config change to my test site and now I can’t even access wordpress. Please Help Me!

  Thanks,

  Marc J

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  eight84 · Member · Nov 26, 2018 at 7:26 pm

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  Hi Marc,

  It looks like this website is using the self-hosted version of WordPress (WordPress.org). This forum is for websites hosted at WordPress.com.

  In this case, I would recommend the following:

  1. If you are able to get a hold of the person(s) who previously managed the website they may be able to get access for you.

  2. You can try contacting the web host to gain access to the account/installation assuming you are the owner of the site. It looks like this website is hosted with A2 Hosting.

  3. Once you are able to access the installation, you can use the WordPress.org support forms for assistance with WordPress related items in the future.

  WordPress.com and WordPress.org – What is the difference?

  Hope this helps!

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  eight84 · Member · Nov 26, 2018 at 7:28 pm

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  Here is the link I meant to add above:

  WordPress.com and WordPress.org – What is the difference?