how can i map my domain if i bought it of wordpress.com?

• 

  sheridantextiles · Member · Nov 2, 2013 at 3:26 pm

  • Copy link
  • Add topic to favorites

  how can i map my domain if i bought it of wordpress.com, 2 weeks ago and your domain helper says it has expired?, the DNS you provide is not accepted, my website shows error in loading and my payment did go through.

  The blog I need help with is: (visible only to logged in users)

• 

  kraftbj · Staff · Nov 3, 2013 at 5:10 am

  • Copy link

  Hi,

  I apologize for the trouble! There appears to have been some type of error when you purchased the domain and the order did not completely go through.

  Could you kindly add the domain again by going to the Store->Domains page on your site’s dashboard at http://sheridantextiles.wordpress.com/wp-admin/ . I have credited your account for the amount of your payment, so you will not need to pay anything again.

  If you have any questions or have any trouble, please do let me know.

  My apologies again for the error.

• 

  sheridantextiles · Member · Nov 5, 2013 at 2:58 am

  • Copy link

  Hello,
  thanks for answering, i have gone through and done the registration again, I’ll wait a couple of hours for it to go through but as of now its still unable to load, will let you know if that changes.

• 

  kraftbj · Staff · Nov 5, 2013 at 4:46 am

  • Copy link

  Thanks for your understanding. The site is loading for me at the domain, so everything is setup right; only a matter of letting the various caches take in the new data.

  Please let me know if you have any questions or need anything else!

• 

  sheridantextiles · Member · Nov 5, 2013 at 6:05 am

  • Copy link

  Thanks again, the site is finally loading and everything seems to be working correctly.