how can i open up a chat window?
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how can I find “chat”. it is not in the lower right hand corner of my dashboard. there is nothing in the lower right hand corner of my dashboard. it is a big empty space.
The blog I need help with is: (visible only to logged in users)
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Hi there,
We’re working on rolling Live Chat support to as many users as possible. However, at the current moment, it’s only available to a percentage of our users so you might not see a chat window from our Contact page here:
The exception is that WordPress.com Business users have Live Chat included as part of their upgrade package:
However, I’m happy to help answer any questions you might have through the forums here. Can you let me know what you need help with?
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re: my blog http://www.hattiesburghomeandhearth.com. this is currently a “premium” or “pro” account arrangement that I am paying $99/year. I do not wish to continue with that level of account when it is time for renewal, but DO wish to maintain my unique web site address going forward. how can I make that change? i understand that there is a charge for hosting, and i think that is $25/yr.
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Hi there!
Thanks for clarifying. I went ahead and removed the domain from your Premium bundle so that you can renew the upgrades individually going forward. When you visit your My Upgrades via the link below, you should see the option to renew each separately:
https://hattiesburghomeandhearth.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades
I’ve disabled automatic renewal so the Premium bundle is set to expire on 3/12/15. The domain will be good through 3/14/15. You can renew either upgrade from the link above! The domain-only renewal is $26/yr.
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