How can I pay, and can we waive the late fee please?

  • Unknown's avatar
    centralappfoodheritage · Member ·

    Cannot locate where to pay, as the blog had been suspended. The payment notifications went to a person who no longer works at our organization, and I am unable to pay. Is it possible we could please have the late fee removed and the payment go back to the disable date?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    That’s not possible as the late fee is set by the domain registrar and not by WordPress.com. The registrar who owns the domain when you fail to renew and allow it to expire can charge a redemption fee of any amount they like and can do whatever they wish with the domain.

    In fact, there’s a whole industry built around domain squatters who purchase expired domains via auction and charge whatever they want to whoever wants to buy them.

    appfoodheritage.com has expired. For more information on what your options are, please see this document. http://en.support.wordpress.com/domains/domain-expiration/

    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar
    jackiedana · Member ·

    If you’re referring to the site at appfoodheritage.wordpress.com, that site is in good standing and has no custom domain.

    If you’re referring to a different site with an expired domain (but which is in good standing with WordPress.com otherwise), please let me know what that site address is.

    If you’re referring to a site that has been suspended for a Terms of Service violation, please see http://en.support.wordpress.com/suspended-blogs/ for further assistance.

  • The topic ‘How can I pay, and can we waive the late fee please?’ is closed to new replies.