how can I pay for autorenewal?

  • Unknown's avatar
    workinawarmingworld · Member ·

    I have been looping around your website trying to pay for the annual renewal of my site, http://workandclimatechangereport.org/. The Billing history shows nothing, even though I received an email notification telling me that the site will expire in September if I don’t pay. I’m getting worried – I want to give you my money but I can’t find a link to let me pay!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    auxclass · Member ·

    someone has flagged this for the staff to help

    In the mean time, are you logged in as the account that owns the upgrade? Is there another account you or another person might have used to buy the upgrade?

  • staff-ozmodiar · Staff ·

    The issue is that the WordPress.com user account that you are posting from is not the owner or admin of that domain upgrade.

    So you must have ended up with a second WordPress.com account at some point. You will need to log into the other account in order to renew that upgrade.

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