How can I prevent readers from having to register in order to make comments?

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  patcegan · Member · Apr 1, 2013 at 1:52 pm

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  People commenting have to give password and register. I have not checked the boxes under Comments to require this. I want readers to be able to freely comment without having to give any information. How do I do this?

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  kathrynwp · Staff · Apr 1, 2013 at 5:44 pm

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  Hi there – are you referring to the site http://patcegan.wordpress.com/? If so, I am able to leave a comment without being logged in, and without having to provide a password or sign up for anything, as you can see here:

  http://cl.ly/image/1V1g3Z193C1G

  Would it be possible to upload a screenshot of what you (or others) are seeing, to help in troubleshooting?

  Here’s a guide on how to make a screenshot, if you’re not sure: http://en.support.wordpress.com/make-a-screenshot/

  You can upload the screenshot in your Media Library so I can see it. Thanks.

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  patcegan · Member · Apr 1, 2013 at 9:24 pm

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  I am unable to reproduce the problem. A reader said that she did not leave a comment because she had to leave a password and did not know what password. I had someone else say that they had to leave an email address. I do not have either of the designated in my set up.

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  kathrynwp · Staff · Apr 2, 2013 at 1:56 pm

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  A reader said that she did not leave a comment because she had to leave a password and did not know what password.

  If your reader clicked on either of the three icons on the comment form – WordPress, Facebook or Twitter – she would have been prompted to log into their account. This may have been where a reader saw a password field.

  I had someone else say that they had to leave an email address.

  An email address is required to leave a comment, if you’re not already logged in. It is never displayed to the public.