how can I reactivate wordpress purchase?

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  fathalagency · Member · Jun 20, 2022 at 3:41 pm

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  Hi,

  I’d like to create my website and at the moment of the payment, the system send me this message :
  “les achats sont actuellement désactivés.Et de nous contacter pour réactiver l’achat”
  > “the purchase are currently desactivated. Contact us to reactivate the purchase”.

  How could I solve this problem ?

  Thanks for helping.

  The blog I need help with is: (visible only to logged in users)

• 

  staff-ozmodiar · Staff · Jun 20, 2022 at 3:44 pm

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  Howdy,

  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  You can also send an email directly to billingsupport@wordpress.com if you prefer that.

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  fathalagency · Member · Jun 20, 2022 at 3:49 pm

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  Thank you Howdy !

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  fathalagency · Member · Jun 20, 2022 at 4:51 pm

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  Hey Howdy,

  I’ve no response yet… is it a current error?
  How can I solve it?
  thanks!

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  supernovia · Staff · Jun 20, 2022 at 5:51 pm

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  Hi @fathalagency, I can see it’s been resolved. We’ll close this out for you. Cheers!