How can I receive help personally and not on the forum
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I am not looking to post my problems on a forum. I would like to contact someone through email. Personal not public. This is very frustrated and I’m not sure why there is no help services for new users. My problem will now be prolonged and not fixed in a quick manner.
The blog I need help with is: (visible only to logged in users)
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If you are on a PAID WordPress.com plan the instructions for accessing chat support is here:
https://en.support.wordpress.com/live-chat/#how-do-i-access-live-chat-supportSee the plans here:
https://wordpress.com/pricingIf you are on the FREE plan, these forums offer good support and volunteers will refer questions to the WordPress.com staff. You can use the “modlook” tag to alert staff that a topic needs their attention. Staff monitors the forums and often post here to solve or clarify if necessary.
If you are on the free plan and do not want to post on this public forum, try using the search function to see if your issue has been addressed before in the forums. Or you may search the documentation at
https://en.support.wordpress.com -
Hi there,
Can you please let me know if you need help with your WordPress.com account or your newly created site (petalpagereviews.wordpress.com)?
If you need help with a self-hosted WordPress site, you need to post in the WordPress.org forums (https://wordpress.org/support/forums/) or ask your hosting provider.
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