How can I recover my domain?

• 

  farmaciabenissanet · Member · Aug 28, 2013 at 1:29 pm

  • Copy link
  • Add topic to favorites

  Yesterday I purchased the domain farmaciabenissanet.com, I cancelled it by mistake and re purchased it again. It now appears in my domain list but it doesn’t redirect anywhere and when trying to edit the DNS it says:

  “Currently the nameservers for this domain are:
  NS1.SUSPENDED-FOR.SPAM-AND-ABUSE.COM
  NS2.SUSPENDED-FOR.SPAM-AND-ABUSE.COM”

  I know it’s messy and silly to purchase, cancel and re purchase the same domain in one day… :_(

  Is there anything I can do to get that domain back and fully working?

  The blog I need help with is: (visible only to logged in users)

• 

  brookedot · Member · Aug 29, 2013 at 12:53 am

  • Copy link

  Hello,

  I was just looking at your other ticket where you were having problems and saw this one. I have requested to recover the domain from our registrar. If the recovery is successful I will add the domain back into your account and get pack to you.

  Please note that it may take a day or so for our registrar to get back to us.

  Hope that helps.

• 

  brookedot · Member · Aug 29, 2013 at 4:30 pm

  • Copy link

  Hello,

  This is just a follow up to let you know that I have successfully recovered your domain. You may now set your primary domain on your Store > Domains page found here:
  https://farmaciabenissanet.wordpress.com/wp-admin/paid-upgrades.php?page=domains&update=makeprimaryblog

  Let me know if you have any other questions or need additional help.

  Thanks.

• 

  farmaciabenissanet · Member · Aug 29, 2013 at 8:05 pm

  • Copy link

  Thank you so much!!!!

• 

  brookedot · Member · Aug 30, 2013 at 1:54 am

  • Copy link

  Hello,

  Glad we got everything worked out.

  Let me know if you need anything else.