How can I recover my username?
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I have lost my username. I have gone through the process to have my case reviewed two times, once serval months ago and again today with no reply from WordPress. I have now paid for another year of service. Surely I can get help at this point.
The blog I need help with is: (visible only to logged in users)
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Username accounts are never deleted here.
http://en.support.wordpress.com/deleting-accounts/Once you change your username you will not be able to change it back and the old name will not be available for you or anyone to use.
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Now that I have clarified those two point please provide some relevant details for Staff to work with.
I have now paid for another year of service.
Exactly what is the username account that purchased an upgrade?
Exactly which upgrade was purchased?
Exactly which blog URL starting with was the upgrade purchased for?I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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You purchased an upgrade for a blog, so you say?
Which blog URL did you provide your financial information on and purchase it for? -
Does this information help answer those questions. It is the email I got confirming my service was renewed for another year.
Receipt
Thank you for flying with WordPress.com, a better way to blog.
Order
Receipt Type: Payment
Receipt ID:
PayPal Ref:
Date: 27-Jan-2015
Billed tostephenhanpeter
(email visible only to moderators and staff)
Order DetailsWordPress.com Premium
ethanhanpeter.wordpress.com $99.00
Total $99.00
All charges inclusive of VAT, if any. -
I did not knowingly make a purchase. I got a receipt for what looks like an automatic renewal. I was paying in the past for http://show-meherosalute.org. I think the $99 I just got charged on my credit card is for that website, or blog for http://show-meherosalute.org.
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I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
Thank you for your help. I looked for subscribe to topics link in sidebar. Do not see. Looked in forums for “staff assistance.” Maybe the answer to my question will show up there.
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If you start a thread the default is for you to be subscribed to the thread – @TT’s instructions have some confusing issues –
If you see something like “Unsubscribe to thread” – that means you are subscribed so don’t click the Unsubscribe button and all is well
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You be welcome – also you should have received several emails about this thread – that is another way to tell if you are subscribed
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Thank you all for your help. I got the email today to let me reset my credentials and I now have access to the website.
Thanks again. -
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I got the email today to let me reset my credentials and I now have access to the website.
That is good news. Tagging for Staff removed. Happy blogging!
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