How can I register my domain after paying the premium upgrade?

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  viaggifloreali · Member · Nov 19, 2013 at 9:57 am

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  I paid for my premium account, but when trying to register the domain name for my blog, I am being asked to pay for it. Can someone please help me?

  The blog I need help with is: (visible only to logged in users)

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  iamclickysteve · Member · Nov 19, 2013 at 11:29 am

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  Hey,

  Thanks for getting in touch.

  I’ve had a look at your account, and it appears that WordPress Premium for http://viaggifloreali.wordpress.com was cancelled, and the €80.00 refunded on the 19th of November 2013. This explains why you’re being prompted to pay for the registration of the domain!

  Let me know if you’ve got any questions about this.

  Best,

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  viaggifloreali · Member · Nov 19, 2013 at 12:07 pm

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  Hi There,

  I cancelled the subscription today because I could not activate the domain.

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  iamclickysteve · Member · Nov 19, 2013 at 2:45 pm

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  Hey,

  I’m sorry to hear that!

  If you want to try again, let me know and I can help you out with any issues with your domain registration.

  Best,

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  viaggifloreali · Member · Nov 19, 2013 at 2:53 pm

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  thanks !

  I think I think support for a series of things, but it may be easier to be online with somebody. is there a live support?

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  iamclickysteve · Member · Nov 19, 2013 at 3:43 pm

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  Hey,

  You can see the different kinds of support we offer here:

  http://en.support.wordpress.com/help-wordpress-com-support/

  Currently, live support is only available to those with a Business upgrade. I’m sure I can help you out though!

  Let me know the problems that you’re having, and I’m sure we can get things sorted.

  All the best,

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  viaggifloreali · Member · Nov 22, 2013 at 2:27 pm

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  Hi again! thanks for your help.
  I have now paid again the 80 euros and have finally managed to get the domain name.
  now, my new question is: Can I set images on posts to open up as library rather than as a single photo?

  thanks

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  iamclickysteve · Member · Nov 25, 2013 at 4:16 pm

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  Hey!

  I’m glad you’ve got the domain sorted now!

  You can set your images to display in different ways – there’s a description of some of the options that are available here:

  http://en.support.wordpress.com/images/gallery/

  I hope this helps! Let me know if that’s what you’re looking for.