How can I reinstate my partner's site johnsmithdesign which has been removed?

  • Unknown's avatar
    brunyfire · Member ·

    My partner’s site johnsmithdesign has been removed and we don’t know why. How can we reinstate it?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    tandava108 · Member ·

    http://johnsmithdesign.wordperss.com redirects to http://john-smith-design.com/ which according to whois is in the redemption period:

    Domain Name: JOHN-SMITH-DESIGN.COM
Registrar: WILD WEST DOMAINS, LLC
Whois Server: whois.wildwestdomains.com
Referral URL: http://www.wildwestdomains.com
Name Server: NS1.WORDPRESS.COM
Name Server: NS2.WORDPRESS.COM
Status: redemptionPeriod
Updated Date: 12-oct-2013
Creation Date: 31-aug-2011
Expiration Date: 31-aug-2013

    This means that the domain has not been renewed, but is not yest released for anyone to buy. You need to contact WordPress ASAP, once it leaves redemption it will almost certainly be bought by a cyber-squatter who will want to charge hundreds of dollars for it.

    I believe that there is a surcharge for getting a domain out of redemption, but this is not imposed by WordPress but by Wild Wst Domains, the registrar they use.

    I will flag this for staff attention.

  • Unknown's avatar
    kardotim · Member ·

    Please contact us from the account associated with one that purchased this domain name, which is different than the account you are using now.

    If you don’t have access to your account or forgot the password, you can request a new password over here.

    Please follow the instructions carefully. You’ll receive two separate emails during the reset process, so make sure you read them both. If you don’t receive the emails right away, check your spam folders as well. The confirmation emails can get caught in them sometimes :)

  • The topic ‘How can I reinstate my partner's site johnsmithdesign which has been removed?’ is closed to new replies.