How can I remove auto-renew if I am no longer an admin?

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  ewendkos · Member · Jan 16, 2014 at 5:18 pm

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  I am no longer an admin on a site and I want to cancel auto renew on all aspects as I originally set the site up using my personal credit card. Since I am no longer an admin, the site tells me I don’t have access to the dashboard. I no longer work for the employer who manages the site and I don’t want to be charged for anything to do with the site.

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Jan 16, 2014 at 11:10 pm

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  Hi there – The best thing would be to contact the owner of the site and ask them to cancel it for you and replace it with their own card. Would that be possible?

  What’s the site?

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  eurello · Staff · Jan 16, 2014 at 11:12 pm

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  Is it this site? http://ch-arms.com/

  If so, I can go ahead and disable auto renew on the upgrades that you own. I can then transfer ownership of them to the current owner of that site, so they’ll be able to renew them when they expire.

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  ewendkos · Member · Jan 16, 2014 at 11:21 pm

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  Yes that is the correct site – thank you!

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  eurello · Staff · Jan 17, 2014 at 12:22 am

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  Ok, I disabled auto renew and moved all the upgrades to their account. Let me know if you need anything else!