How can I renew my Expired Domain?
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My domain expired two months ago and I tried to renew it and it hasn’t done anything but redirect me to manage purchases. I need to renew my domain name: harleylane.com
The blog I need help with is: (visible only to logged in users)
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Hi there,
Have you read this support doc?
https://en.support.wordpress.com/domains/domain-expiration/Also, have you tried using live chat support?
This is the support forum for those who have the wordpress.COM free plan. All sites with upgraded plans like yours include access to live chat support direct from Staff. https://en.support.wordpress.com/live-chat/
Please use https://wordpress.com/help/contact At times when all operators are busy or unavailable, you’ll be able to get through to private email support.
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When a domain expires, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.
If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive.
Otherwise, if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.
If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.
Note: I have also typed modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi –
I’ll be happy to help you with harleylane.com. The domain is expired and has actually entered in to redemption.
We can still try to recover the domain. In order to do that our domain partner charges an $80 fee. Before we proceed I need to confirm that you’ll agree to make that payment.
How it works:
Once I have your confirmation I’ll send a note to our domain partner right away regarding harleylane.com. Typically they get back to us in 2-3 days. As soon as we hear back we will let you know. At the same time I’ll email you a manual payment link.
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