How can I renew my No Ads option?
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I had it. It told me I needed to renew it, but the system does not allow me to renew it???
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Are you logged in as Admin under the exact same username account that registered the underlying .wordpress.com blog URL and purchased the upgrade?
Of your answer is yes, then when we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Yes. I am logged in as the only user of the account. I don’t get why I am not allowed to do what I was asked to do in the email.
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Hi there,
I have responded to you in another thread and I’ve replied to you via email. Let me know if you didn’t receive my email.
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