How can I resolve this product transfer issue?
-
Hello,
I wish to transfer my Domain name upgrade to a new blog (by the name of johnhwangbo.wordpress.com)
However, on trying to transfew the upgrade to the new blog, I am encountering this notification as below:“The product transfer could not be completed because a subscription or transaction record could not be found. Please contact support and quote this message to resolve the issue.”
How do I resolve this?
The blog I need help with is: (visible only to logged in users)
-
Hi John,
After looking into your account, I found that your domain: glycovision.com is currently mapped to the blog: glycovision.wordpress.com. Would you like this domain transferred to: johnhwangbo.wordpress.com?
Please reply to confirm, and I’d be more than happy to take care of this for you!
Happy Holidays! :)
-
Hi Jiyoung,
Your prompt and bright reply is sincerely appreciated~
You’re of Korean background as am I. What a surprise! :) 방가워요.Yes, I would really appreciate it if my domain: glycovision.com was transferred to: johnhwangbo.wordpress.com.
Also, additionally, may I ask if I can later change the domain name?
Sorry, I am a complete noob at things having to do with domains.Happy Holidays to you too!
-
Hi John!
저도 방가와요! :)
I have transferred your domain: glycovision.com to your site: johnhwangbo.wordpress.com as requested! I just checked your site and it was loading properly! If you find that it is not, can you please try clearing out your cache and cookies using the guide below?
Let me know if it’s not loading for you!
As for changing the domain name in the future, unfortunately, you wouldn’t be able to edit/change the name. If you wanted to change the domain, you would have to purchase a brand new domain. If you want to get a new domain in the future, please let me know and I’d be happy to help you. :)
Cheers!
- The topic ‘How can I resolve this product transfer issue?’ is closed to new replies.
WordPress.com Forums 