How can I save what I type in my profile or my account settings?
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When I try to update my profile or my account settings I cannot save the inormation that I type in. I click on ‘Save’ and nothing happens.
The blog I need help with is: (visible only to logged in users)
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When I try to update my profile or my account settings I cannot save the inormation that I type in. I click on ‘Save’ and nothing happens.
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Try logging out of your account, shutting your browser or app off and reopening and logging back on. See if that Helps
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Thank you, jdc. That sort of worked, the save button responded, but it still wouldn’t save everything. I wonder if it is because I have a free account and haven’t upgraded to the type that you pay for?
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I wonder if it is because I have a free account and haven’t upgraded to the type that you pay for?
No that is not relevant.
In order to help you we need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) Exactly what any error reports you receive state. -
Hi there! Can you confirm the browser you’re using? Have you cleared your cache and cookies recently?
And to confirm, you’re attempting to update your profile details here:
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Thank you both for your help. It looks like updating to Internet Explorer 11 did the trick. Everything is working fine now.
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