How can I speak to someone on the phone

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  akeemlloyd · Member · Dec 9, 2015 at 1:21 pm

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  Website is not allowing me to pay the 18.00

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 9, 2015 at 9:41 pm

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  There is no phone support here at wordpress.COM. There was an issue earlier that was fixed so please try your purchase again.

  Below are the only accepted means of payment.
  http://en.support.wordpress.com/payment/

  WordPress.com uses PayPal as the payment processor, and as such, can only accept payment from countries they support: https://www.paypal.com/worldwide/

  If for whatever reason, they have chosen to block payment from your country, you will not be able to purchase an upgrade here unless you have a source of payment outside of your country. Note: You can buy a prepaid credit card from an approved country.

  In addition to major credit cards Mastercard, VISA, American Express, Discover, and PayPal https://www.paypal.com/worldwide/ WordPress.com can accept echecks and some debit cards.

  The debit card must have a VISA or Mastercard symbol on it, and should work just like a credit card when selecting the VISA or Mastercard option on the payment form, even though it’s a debit card.

  More about echecks here:
  https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=13054&topicID=11500008&m=TCI

  If you do have a card from a supported country and a card that does meet the criteria above and you do not succeed then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Dec 9, 2015 at 9:48 pm

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  Hi there,

  As @Timetheif mentioned, there is no phone support available, but I’d be more than happy to assist you here!

  So you are trying to purchase a domain upgrade? Did you receive any sort of errors while attempting the transaction? I do not see any failed attempt on our end

  Let me know and I’ll see what I can do to help.

  Thanks!

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  creoleloveproducts · Member · Jan 5, 2016 at 7:04 pm

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  I set up a bookmark for quick log on to my website dashboard. The URL is no longer working. Does anyone have any idea if something has changed, or how I can get to the dashboard of my website? This is very frustrating. Thanks!

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  staff-doublebassd · Staff · Jan 5, 2016 at 9:17 pm

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  @creoleloveproducts,

  If you can start a new topic here since your issue is unrelated to this thread topic, I’d be happy to help. Thanks!