How can I talk to Happiness Engineers?

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  pi1erchonaver · Member · Oct 25, 2016 at 7:39 am

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  Is there any link or page that I can talk to them?

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  timethief · Member · Oct 25, 2016 at 4:21 pm

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  All support docs are at https://en.support.wordpress.com/

  There is no phone support. See here for all the support options when you have wordpress.COM technical support issues see https://en.support.wordpress.com/help-support-options/

  Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/

  The best WordPress.COM contact form to use now for Staff assistance is:
  http://wordpress.com/help/contact
  Live chat will be available there if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  re: direct email support
  Also note, that you can email WordPress.COM Staff at:

  help@wordpress.com

  That said, the quickest way to get an answer to your support question is to state what you do need help with clearly in a peer support forum thread like this one.

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  timethief · Member · Oct 25, 2016 at 4:22 pm

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  Also note my reply to you here https://en.forums.wordpress.com/topic/hi-there-13?replies=3#post-2770873