how can i transfer my domain name to my new web host

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  spacecakesoftware · Member · Dec 6, 2013 at 9:10 pm

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  The product transfer could not be completed because a subscription or transaction record could not be found. Please contact support and quote this message to resolve the issue.

  this is the message i get when i try to transfer my domain name to oxito (Suizerland)
  I changed the DNS name and the access info from anonymous to public but i still get the same answer.

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Dec 8, 2013 at 7:31 pm

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  Hi there – I see that you’ve managed to remove the privacy. Can you please try the following steps again?

  Transfer a Domain to Another Registrar

  If you still have any trouble, please let me know which step you’re getting stuck at, and what happens when you try to follow it. I’ll be happy to help you out! :)

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  spacecakesoftware · Member · Dec 8, 2013 at 8:14 pm

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  Thanks, it finally got a transfer number.
  it’s a bit tricky though.
  thanks again for your help