How can I transfer my subscribers?

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  authorjaneward · Member · Jul 22, 2013 at 6:44 pm

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  I just moved my authorjaneward.wordpress.com blog to authorjaneward.com using a new wordpress theme. How do I transfer my subscribers from the old blog to the new one?

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Jul 23, 2013 at 2:31 am

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  I can help you with that.

  But first, it appears that you have your WordPress install set up at http://authorjaneward.com/dev/. Is this the final location for your site, or will you be moving the instal to http://authorjaneward.com/blog/ or even just http://authorjaneward.com?

  It is important that you have your new site setup exactly where you want it before we migrate subscribers.

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  authorjaneward · Member · Jul 23, 2013 at 11:27 am

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  Thank you for the reply. I just contacted my web designer about the /dev issue. I thought he had launched the site already but I guess not. I will check back into the forum here once I hear back from him that he has resolved the issue.

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  authorjaneward · Member · Jul 23, 2013 at 1:47 pm

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  Can you try http://authorjaneward.com now?

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  staff-ozmodiar · Staff · Jul 23, 2013 at 6:03 pm

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  I am still seeing http://authorjaneward.com/dev/ as being connected via jetpack.

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  authorjaneward · Member · Jul 23, 2013 at 6:09 pm

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  Ugh! Went back to web designer. Will let you know what’s up on his end when he responds. Sorry, and thanks for your patience.

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  authorjaneward · Member · Jul 23, 2013 at 7:28 pm

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  Here’s a note from my website developer about the issue you are speaking about:

  “We developed the new WordPress site in a dev folder at this address:

  http://authorjaneward.com/dev/

  We then moved the install to the root, so the website is here now:

  http://authorjaneward.com

  Jetpack was already connected and working fine. I just disconnected it from the WordPress account (through http://authorjaneward.com WordPress admin, and then re-connected the jetpack plugin to the WordPress account through the same admin). If there is something further we need to do please provide us with exact details. Thanks.”

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  staff-ozmodiar · Staff · Jul 24, 2013 at 12:15 am

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  I just disconnected it from the WordPress account (through http://authorjaneward.com WordPress admin, and then re-connected the jetpack plugin to the WordPress account through the same admin).

  This was what needed to be done. Once a site is moved, you need to tell Jetpack where you moved it to.

  I have migrated your subscribers and followers to your new site.

  Let me know if there is anything else I can help you with.