How can I transfer purchase data from one account to another?

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  evertrue330 · Member · May 19, 2015 at 2:27 pm

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  I purchased an plugin and created an account for it under a new username/email (account A), the account won’t let me update the email address because the email address i’m looking to update to already exists as a user (Account B -i miss typed the email the first time around). How can I consolidate or transfer the purchase over from account A to B?

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  timethief · Member · May 19, 2015 at 3:04 pm

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  I think you are confusing WordPress.COM blogs like yours and WordPress.ORG software installs and posting to the wrong support forum. There is no FTP access and no blogger installed plugin capability on any free hosted WordPress.COM blogs and there is no upgrade you can purchase here that changes that reality.
  http://en.support.wordpress.com/ftp-access/
  http://en.support.wordpress.com/plugins/

  WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/ Get hosting here http://wordpress.org/hosting/

  If you are referring to WordPress.ORG software installs and if you don’t have a username account at WordPress.ORG, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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  evertrue330 · Member · May 19, 2015 at 3:29 pm

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  When purchasing the akismet plugin it forces me to create or sign in with a wordpress.COM login. Funny enough the plugin is meant for wordpress.org install.

  When trying to update the email inside wordpress.com i get an error “There was a problem saving your changes.” No indication on why that error occured. I’m assuming that it’s because that email already exists in the system.

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  evertrue330 · Member · May 19, 2015 at 3:30 pm

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  When purchasing the akismet plugin it forces me to create or sign in with a wordpress.COM login. Funny enough the plugin is meant for wordpress.org install.

  When trying to update the email inside wordpress.com i get an error “There was a problem saving your changes.” No indication on why that error occured. I’m assuming that it’s because that email already exists in the system.

  Any suggestions on next steps?

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  timethief · Member · May 19, 2015 at 3:33 pm

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  When purchasing the akismet plugin it forces me to create or sign in with a wordpress.COM login. Funny enough the plugin is meant for wordpress.org instal

  See here please Why do I need a WordPress.com account?
  What is WordPress.com, and what does it have to do with Akismet? http://docs.akismet.com/getting-started/wordpress-account/

  Here is the contact link for Akismet Staff https://akismet.com/contact/

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  lizthefair · Member · May 19, 2015 at 7:17 pm

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  evertrue330–the Akismet team is best able to move your subscription from one account to the other. If you have any trouble connecting with that let me know and I can help from this end.