How can I transfer the my upgrades to another user?

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  wmortada · Member · Feb 12, 2015 at 9:07 am

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  I would like to transfer the domain upgrade and No Ads upgrade to another user so that they can pay for renewals of these upgrades in future.

  They are already an admin user of this site but are currently unable to renew the upgrades because I have paid for them in the past.

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Feb 12, 2015 at 3:31 pm

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  Hi!

  You should be able to transfer both of these upgrades from your My Upgrades page here:

  https://ourfooduk.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Can you give that a try? Additional instructions can be found here;

  http://en.support.wordpress.com/my-upgrades/#transferring-upgrades

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  wmortada · Member · Feb 12, 2015 at 4:53 pm

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  Hello

  Thanks for your reply, but that only appears to allow me to transfer the upgrades to one of my other sites. I don’t want to transfer the upgrades to another site. I would like the upgrades to stay with this site. However I would like another user to be able to pay for them in future.

  Could you please explain how I can do this?

  Thanks for your help.

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  jeremeylduvall · Member · Feb 12, 2015 at 9:40 pm

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  Ah – that’s totally my fault. Can you let me know the username that you would like to transfer those upgrades to? I can go ahead and do it for you.

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  wmortada · Member · Feb 13, 2015 at 10:14 am

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  Thank you for your reply, but I’ve decided to transfer full ownership of the blog. I understand that this should also transfer the upgrades to the new owner.

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  jeremeylduvall · Member · Feb 13, 2015 at 2:46 pm

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  It looks like you recently transferred the blog. However, this won’t move the upgrades. Would you like me to move both upgrades to speaksoc as well?

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  wmortada · Member · Feb 13, 2015 at 3:40 pm

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  Yes please.

  I had understood from your documentation (http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-wordpress-com-user-or-account) that the transfer also moved the upgrades. Is that not the case?

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  jeremeylduvall · Member · Feb 13, 2015 at 10:43 pm

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  Sorry! That’s entirely my fault. Your upgrades for ourfooduk.wordpress.com were correctly transferred to the new owner. I mistook your upgrades on newcastleturkishbaths.wordpress.com (same ones) for those on ourfooduk.wordpress.com thinking they hadn’t been transferred.

  You should be good to go here!

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  wmortada · Member · Feb 14, 2015 at 4:58 pm

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  Okay, thanks.