How can I update the email address associated with my account?

  • Unknown's avatar
    jlshall · Member ·

    I’ve been trying to change my email address, but it never “sticks.” The email address originally associated with my account no longer exists, so I can’t receive mail there. I’ve filled out the change form, and hit “save,” but I just get a message telling me that my email address “has not yet been updated.” Then it directs me to my email for a confirmation message. The confirmation message directs me back to the change form, and the whole thing repeats. If Word Press can send me messages at my new email address, why can’t it update the address associated with my account? Help?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    You have two separate email address settings at WordPress.com.

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    See also > Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

    Re: no confirmation email received
    Be sure to check your email client spam/junk mail filter. If it’s not there then please post again please.

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