how can I upgrade and buy a domain that I have register?

  • Unknown's avatar
    andyrockdata · Member ·

    1.I want to upgrade for $4/mo plan with a domain name(andyrockdata.com), but I made a mistake order (pay the domain name alone).

    2. I have refunded the order.

    3. I search this domain name and the page shows ‘This domain name has been redirect to other WordPress.com website'(此網域已對應至某個 WordPress.com 網站。).
    HOW can I buy this domain again?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    That domain belonged to a different account here, not the one you’re currently logged in under.

    If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/

    Once we hear back from the correct account, we can assist with recovering it.

  • Unknown's avatar
    erlcssont29 · Member ·

    Hi macmanx,

    Thanks for your reply.
    This domain belongs to this wordpress’ account. I neet post this question in this account again?

  • staff-blorbo · Staff ·

    Ok, it looks like you’ve canceled the domain name, meaning you no longer own it.

    Please let us know which of these options works best for you:

    Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.

    Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

    Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.

  • Unknown's avatar
    erlcssont29 · Member ·

    Hi macmanx,

    Can you give me a suggestion which is more convenient for me? sound like option 3?

    – Wait: purchase it again with another provider–>”another provider” is means that I can not buy it in WordPress directly?

    – Repurchase the Domain:–>60 days is too long…so I do not prefer this option

    – Repurchase a Plan–> what’s information I have to update here? invoice no?

  • staff-totoro · Staff ·

    Hi there,

    – Wait: purchase it again with another provider–>”another provider” is means that I can not buy it in WordPress directly?

    You do have the option to set up a self-hosted WordPress site, which are sites that you create on a “traditional web host” like Bluehost, GoDaddy, etc. If you were to go that route it would make the most sense to also purchase your domain directly from your host, so that you renew you are paying one company for both the hosting and domain costs.

    Repurchase a Plan–> what’s information I have to update here? invoice no?

    I would recommend this option if you want to start your WordPress site here (instead of with another provider) which is definitely the easiest option. To do that all you need to do is purchase the plan you have in your cart here: https://wordpress.com/checkout/chiukuohsin.wordpress.com

    I have removed the domain (andyrockdata.blog) since I don’t think you want that one. After you have paid for the plan let us know and we will reactivate andyrockdata.com instead and bundle it with your plan as the included “free domain” for that plan.

    Let us know when you have made your purchase and we can connect your domain, thanks!

  • Unknown's avatar
    erlcssont29 · Member ·

    Hi jerrysarcastic and macmanx,

    I have purchased a $4/mo plan, please help me with the next process.

    Thanks for your help.

  • kokkieh · Staff ·

    Thanks! I’ve restored the domain to your account, so you can continue using it again.

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