How can it be?
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Hey, I own and bought two domains, i have problem with transfering one of them over to wordpress cause it says its already connected to a wordpress.com site.
i have both a .no and a .com site but some how the .com turned into a redirect link, so i type in laksklinikk.com then it goes to .no, the site that pops up is the old one.
Besides of that i lost my entire site and every page i have built on the .com site.
Self-declared URL: laksklinikk
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there,
I do not see any upgrades under your @laksklinikk WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/
It sounds like you may have already sorted this out, but is it possible you made your purchase under a different login? I can confirm that laksklinikk.com is registered at WordPress.com but is under a different account and not your @laksklinikk login. If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id
Once you are connected to the correct account we are happy to help you with managing your account. Thanks!
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