How can Tweaky access my website if you don't allow FTP?

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  merechristianthoughts · Member · Jun 14, 2013 at 6:48 am

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  Tweaky needs the FTP to my website to add a pre-designed banner to replace my present header. I see that you do not allow the use of FTP to access a blog site and I need to know how they can on my site to install the new banner.

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  merechristianthoughts · Member · Jun 14, 2013 at 6:50 am

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  Tweaky needs the FTP to my website to add a pre-designed banner to replace my present header. I see that you do not allow the use of FTP to access a blog site and I need to know how they can on my site to install the new banner.

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  kathrynwp · Staff · Jun 14, 2013 at 5:24 pm

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  Hi there, Tweaky would normally add a new banner by logging into your site and going to Appearance > Header to upload the new graphic.

  However, your current theme, Quentin, is an old retired one that doesn’t support custom headers. If you’d like to use a custom banner, I suggest choosing a new theme that supports that feature. You may want to have a look at Quintus, the newer variation that replaced Quentin:

  http://theme.wordpress.com/themes/quintus/

  Quintus supports a custom header, and either you or Tweaky will be able to easily log in and upload it.

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  merechristianthoughts · Member · Jun 14, 2013 at 6:09 pm

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  Hello, and thanks for the helpful info! I will make the change if all goes well.

  All the best,

  Fred

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  kathrynwp · Staff · Jun 14, 2013 at 6:55 pm

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  My pleasure! Just let me know if you need anything else.