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  marcelocesargarciacarneiro · Member · Mar 29, 2023 at 11:28 am

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  Bom tarde,

  Não estou conseguindo acessar meu site pelo e-mail do WordPress.
  Segue o endereço do site e email de acesso.
  Site:
  https://lademoiselle.com.br/

  Email:
  (email visible only to moderators and staff)

  Informo que o email é do WordPress, mas não consigo acessar esse email. No meu cadastro não aparece nem meu site nem esse email (email visible only to moderators and staff)

  Self-declared URL: https://lademoiselle.com.br/
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  machellie · Staff · Mar 29, 2023 at 7:49 pm

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  Hi there,

  We primarily provide support in English, Spanish and Portuguese. For now, I’ll be replying in English, but you can respond to me in Portuguese and I’ll enter your messages into Google Translate.

  To get a detailed response in your own language, post to this support forum:
  Português (Portuguese): https://wordpress.com/pt/forums/

  The site you mentioned, https://lademoiselle.com.br/, is not hosted here with us at WordPress.com.

  We can only offer support for sites hosted here with us at WordPress.com.

  Should you need help with your self-hosted WordPress site, you will want to contact your host.

  You can view the differences between WordPress.com and WordPress.org here:

  https://wordpress.com/support/com-vs-org/

  For additional help with your WordPress.org website, visit the support forum at https://wordpress.org/support.