How can we see invitation request ?
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Hello,
I recently modified the confidentiality parameters of my site so it will not appear as public. I am told that if people want to have access to my site they have to request it and then I have to approve and validate the invitation. Two of my friends told me that they sent the invitation request but nothing is notified on my site, nor by e-mail.
Both my friends have a WordPress account.
Could you indicate me how I may validate their request ?
Thanks in adavance.
The blog I need help with is: (visible only to logged in users)
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You can add them yourself following this guide: https://wordpress.com/support/user-roles/#adding-users-to-your-site
As for invite requests, would you please check your email’s spam folder?
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Hello,
I did check my spam folder and other similar folders but I did not receive anything.
I recently did another test but I did not receive the invite request.Best.
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What is the URL of the site you’re inviting folks to, and what is the username of the account that did not receive the invitations?
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Hello,
The site URL is indicated at the end of the first post of this thread. I should be the one receiving the invitation requests. I checked the e-mail address associated to my WordPress account and it is the right one.
Best.
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Hello there,
I think there’s some confusion going on here.
If the site is private, it’s not possible for viewers to request to view the site – which is why you’re not seeing invitation requests.
Instead, what needs to happen is that you need to invite viewers to view your site as per these instructions here: https://wordpress.com/support/user-roles/#adding-users-to-your-site
I hope this helps.
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Hello,
Let me try to explain in more details what’s happening.
My site is set in private. When my friend tries to have access to it, here is the message he receives (I took a screenshot, sorry it is in French):
https://1drv.ms/u/s!AqQbtn76Kjol5GDj5Dj-AzROmMSw?e=jBbCU4He clicks on “Demander une invitation” and then he can see this message (screenshot again, in French):
https://1drv.ms/u/s!AqQbtn76Kjol5F9uJVV0IRHrRDBt?e=TfZnQMBut I don’t receive anything notifying me what my friends did and his request.
Best.
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Hello there,
Many thanks for that extra information and taking time for producing those screenshots.
Can you confirm the username of the individual requesting access please?
Many thanks in advance.
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Hello,
Well the only one I really know is my friend with whom I did the test. His username on WordPress is Cyb021.
Best.
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Hm, I don’t see any record of that user requesting access, but yes the email would be sent to the email address on your account: https://wordpress.com/me/account
If it’s not in your email’s inbox, would you please check your spam folder?
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Hello,
We did a last test with my friend but I still did not receive his access request. I checked in the different spam folders of my inbox but still nothing.
Has his request been recorded this time ?
Best.
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To test the process I have asked to be given access to your site (using my test account, not this one) so can you let me know if you get an invite request from the user
mytestaccounton your end? Thanks! -
Hello,
I checked the website and my inbox folders but I did not receive an invite request.
If there is really no solution found, I will switch my site back in public and invisible on browsers, hoping it will stay as this.Thanks again for your time.
Best. -
Hello there,
Are there any tabs in your inbox where these invites may end up? For example in any promotional tabs?
Many thanks in advance.
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Hello,
No, there aren’t. My inbox is on Outlook. I checked all possible inboxes in which the requests could have been sent automatically but I found nothing.
Best.
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Have you been able to receive any emails from WordPress.com?
We have had issues with Hotmail/Outlook nuking our emails on site before, they seem to occasionally think we’re some sort of super-spam.
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Thanks for that. I did some testing by creating a private site and requesting an invitation as a test user. My site owner account did not receive an invitation request either. I’ve filed a bug report and will let you know when we have more information.
Thanks for your patience on this.
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Hello,
Thank you for this. In the meantime, I will switch my site to ‘public not browserable’ so my friends will be able to have access to it.
Hope you will find the solution to this issue.
Thanks again for your time.
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