How do I accept a suspected spam as a valid comment and to reply to it?

  • Unknown's avatar

    I have with ease handled all comments, even those that were suspected to be spam but were OK. Now the process has been changed and become counterintuitive. I am lost. What do I do? ‘Apply’ was no good, ‘Accept’ was no good. Please guide me. I want to be nice to people who send comments and not ignore them.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I have with ease handled all comments, even those that were suspected to be spam but were OK.

    Akismet does a pretty good job at catching spam comments and not all “OK” comments are legitimate. Please read this for better understanding:
    5 things every blogger should know about spam: http://docs.akismet.com/general/spam-facts/
    http://lorelle.wordpress.com/2013/04/04/the-secret-recipe-of-comment-spam-comments/

    There are consequences of routinely approving spam comments on your WPcom site, which includes possible suspension of your site.

    If after reading the above you determine that the comment in question is indeed legitimate, you can click the “not spam” link under the comment in your site’s Dashboard>Comments.

  • Unknown's avatar

    Now the process has been changed and become counterintuitive.

    How has the “process” changed?

    ‘Apply’ was no good…

    “Apply” is used only for bulk actions. Why is it “no good?”

  • Unknown's avatar

    Just my 2¢: Bulk approving comments that Akismet has marked as spam is a sure way to get your site flagged.

  • Unknown's avatar

    @ justjennifer,
    Hi. Hadn’t seen your first post. There was no intention of butting in here.

    I don’t recall if I’ve ever used the bulk tool in comments. I certainly didn’t suggest that the OP bulk approve anything. I’m sincerely curious what was meant by “‘Apply’ was no good…”
    Also, I haven’t noticed any change in the “process” of comment filtering, so I wonder what the OP means by

    Now the process has been changed and become counterintuitive.

    I believe I’ve had perhaps a handful of incorrectly spammed comments in 6 years — not sure of the number because I haven’t checked in awhile and can’t find my Akismet stats anymore. So I don’t worry about it. I delete all comments marked spam, sometimes glancing through them for a couple of seconds before dumping them.

  • Unknown's avatar

    For many months I have not received any spams to check out (there used to be a few every day) because you are probably better at identifying spams. That is very good. But back then the forms to approve/disapprove potential spams was much clearer how to handle without going to school to learn it. Now that I got a comment that I easily saw was a real compliment and not a spam, now I wanted to make it come clean as a real comment. I tred the Apply button but nothing happened. And I tried anohter butt, also with no effect. I was afraid that one of the buttons would discard the comment as spam, and that wouold have been inappropriate to do – I want to be nice to those who send me compliments. So I entered a question in the forum and, after a while, went to bed. Earlier today I checked again, the potential span comment was still there, and I tried “Not spam” and hoped fot the best. Indeed, it worked. I could respond and than the writer. And now I read through mu fourm responses. One, maybe yours, told me to use “Not spam” as I had already done. But think about it now. Should not the form have been prepared in such a way that someone like me, who had never seen the new form, have an easy task to make the choice intuitively, rather having to go through this question-and-answer session? The form is baaad, because I had to through all this to learn what to click on to make my determination. Now I know what to do the next time. But there is another fellow round the corner who will face this form for the first time. Think of him now, please.
    Sincerely, Clas Ekwall

  • Unknown's avatar

    @gymbrat- Akismet, WPcom’s spam filter, really does a great job of identifying and putting spam comments in the spam folder. If it’s in there, I’d be willing to bet it’s 99.8% correct.

    During the 8 years that I’ve been here, the method in the Classic Dashboard to review and discard spam comments has not changed. If you are not in the Classic Dashboard, where are you looking that is different?

    Also, I do hope that you reviewed the resources I linked to above. Nice comments can be spam just as easily as obvious spam comments.

  • Unknown's avatar

    I have written here a post every single day since 2009 (except during 3 or 4 months when I had good reason to do other things), and in the beginning until a year ago or so I got a few (3 or 5 or so) potential spams a day to determine if they were spam or not. Easy and nothing to learn about how to do it. The process was made intuitive.

    Then, starting one day, there were no spams at all. If there was one, it was the same ease to remove it.

    But now suddenly there was one, and it was a real comment, and it would have been easy to get, if the process had not changed. With this new process one would have to LEARN how to do it. In response to my inquiry here in order to learn, I got to know to click on *Not Spam* – easy when I had been taught not to click on *Apply* or yet another that said something else. I did not want to make a mistake and insult the nice commenter by ignoring him – if I had been a normal ruthless blogger I would not have cared.

    All OK now, fine with me, I know what to do, bit which button should the guy who is right now just about to get a potential spam message do. He has to leanr just like me, because the routine about which button to press is not intuitive.

    Thanks for your advice, justjennifer.

  • Unknown's avatar

    With this new process one would have to LEARN how to do it.

    As I’ve indicated above, I’m unaware of any changes in the past six years (actually 6 years, 8 months) in the way spam is filtered and handled on your comments page, which is https://gymbrat.wordpress.com/wp-admin/edit-comments.php. Jennifer says above,

    During the 8 years that I’ve been here, the method in the Classic Dashboard to review and discard spam comments has not changed.

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