how do i access 2-step authentication when the cell is out of service that my code is being smsed to

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  johngaudiosi · Member · Oct 25, 2015 at 3:08 am

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  I’m trying to access WordPress for John Gaudiosi ((email visible only to moderators and staff)) on a new PC and it’s sending my verification code to a cell that is no longer in service and I don’t have any codes to enter, so it’s locking me out. I need to change the phone number to get the code, but it won’t let me into my account to do that.

  John

  The blog I need help with is: (visible only to logged in users)

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  designsimply · Member · Oct 25, 2015 at 3:53 pm

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  Please use the account recovery form. See this help page for details: https://en.support.wordpress.com/account-recovery/#account-recovery-form