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Forums / How do I access my account after deleting Google Authenticator?

How do I access my account after deleting Google Authenticator?

  • Unknown's avatar
    helpp13 · Member · Sep 6, 2013 at 4:52 pm
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    The Google Authenticator code was not working for my account, so I deleted the App in the hopes of re-downloading it. Turns out that the app has been taken off the market by Google because it had a bug. I now have no access to my account as I cannot sign in without the code (and I’m not sure that I will be able to configure it to my account again without access to my account…) This is a fake account, of course. My real one is the at the page http://www.caseybean13/wordpress.com and is called Motley Menagerie of Maniacal Thoughts. [redacted]

    Any help would be of such great assistance. Thank you

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helpp13 · Member · Sep 6, 2013 at 4:56 pm
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    I am an idiot and thought this was going to be sent privately to a wordpress contact. For obvious reasons, this should be deleted although I suppose no one can access my account without the authentication code anyway. PLEASE DELETE THIS REGARDLESS

  • Unknown's avatar
    timethief · Member · Sep 6, 2013 at 5:54 pm
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    Please see the sticky post at the head of the forums https://en.forums.wordpress.com/topic/google-authenticator-200-and-2-step-authentication-issues?replies=1

  • Unknown's avatar
    helpp13 · Member · Sep 6, 2013 at 7:00 pm
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    The problem is that I deleted the Google Authenticator app and it is now not available to be downloaded in the app store/itunes. The instructions on that link seem to be for people who still have access to the app. Mine is deleted and cannot, apparently, be retrieved.

  • Unknown's avatar
    timethief · Member · Sep 6, 2013 at 7:02 pm
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    There is only one means of recovering an account. You can visit https://en.wordpress.com/wp-login.php?action=lostpassword
    and click the “Need More Help” link to complete the form for account recovery. https://en.wordpress.com/wp-login.php?action=recovery

  • Unknown's avatar
    helpp13 · Member · Sep 6, 2013 at 7:49 pm
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    Thanks, I hope that this works. And also that this forum can be deleted as my password is now posted, embarrassingly.

  • Unknown's avatar
    jackiedana · Member · Sep 6, 2013 at 8:11 pm
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    I deleted the username and password from the original post.

    Please also note that there is no site at caseybean13.wordpress.com.

  • The topic ‘How do I access my account after deleting Google Authenticator?’ is closed to new replies.

Tags

  • account recovery form

About this topic

  • In: Support
  • 3 participants
  • 6 replies
  • Last activity 12 years
  • Latest reply from helpp13

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