How do I access my paid for site?

  • Unknown's avatar
    lisucahart · Member ·

    I was charged for this:
    Seller info
    WordPress.com
    877-273-3049
    http://wordpress.com
    (email visible only to moderators and staff)
    Purchase details
    Domain Registration – beauty-secrets.org
    $7.00
    Domain Mapping – beauty-secrets.org
    $17.00
    WordPress.com Personal – beauty-secrets.org
    $60.00
    Amount
    $84.00
    Total
    $84.00
    I cannot access this domain! id like the receive a refund please!!

  • staff-totoro · Staff ·

    Hi there,

    Is it possible you created your site under a different login?  I do see beauty-secrets.org as listed in our system but it is under a different login than the account you are using now (@elisiem21) to contact us here.

    With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery

    This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns beauty-secrets.org.

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