how do i access the free domain included with my custom package purchase?
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I just purchased the premium customization package for $79. It said that it included a free domain. I can’t see how I can access the free domain. I want it to be http://www.ivorychambeshi.com and want it to only point (but not map or mask) my WordPress-hosted http://www.urbanrisinggroup.com domain. Please advise. Thank you.
The blog I need help with is: (visible only to logged in users)
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Hi there,
The premium package does indeed usually come with a free domain, however you got a discounted bundle because you had already purchased a domain. Because you got that discount to account for your previously-purchased domain, an additional domain is not included.
I’m sorry for any inconvenience this may cause!
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Ok, well in that case, I think I’d want a refund on that product and to purchase only the $30 customization package. I was partly purchasing the package to get an additional domain (my name that I mentioned). Is there a way I revert to the customization feature in a way that I won’t have to re-select my colors or any of the other format changes I’ve done? Please advise. Thank you.
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Hi there,
I sent you a private email explaining why we can’t really do that right now. If you could check the address which we have on file for you, I’d appreciate it!
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