How do I activate a theme that one of my admins installed?

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  djcooney2 · Member · Jul 22, 2015 at 1:27 pm

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  I had one of the administrators on my account install a theme for me but it doesn’t show up on my “appearance-theme” tab. Any idea why he sees it and not me?

  The blog I need help with is: (visible only to logged in users)

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  musicdoc1 · Member · Jul 22, 2015 at 2:40 pm

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  Hi,
  Please resubmit the support request to one of the WordPress.org support forums. This forum is solely for issues regarding WordPress.com accounts and websites.

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  djcooney2 · Member · Jul 22, 2015 at 2:45 pm

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  This is for my wordpress.com account/website. Am I doing something wrong?

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  musicdoc1 · Member · Jul 22, 2015 at 3:04 pm

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  http://marbleryed.com/ is not a WordPress.com site. It’s hosted by SoftLayer, Inc. Are you referring to another site?

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  kathrynwp · Staff · Jul 22, 2015 at 3:39 pm

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  What theme are you looking for? Please provide a link to the WordPress.com site in question so we can take a look.

  Third-party themes can’t be installed here on WordPress.com, so I would be sure to check with your administrator to make sure you’re both looking at the same site. :)