How do I actually change the Admin email for a site?
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I registered with an email address in order to assist in setting up a site. After a bit of set-up (still in progress) I attempted to change the primary admin email several times. I’ve read the troubleshooting pages and followed the steps.. I’ve gone to account, and in the account settings changed the email. On that page I get a notification there is a pending change of your email and please check your inbox for confirmation link. The email is received. The link is clicked. (I watched this happen.) Directed to log in again. Log in. Retype the new email address. A little bar appears that says ‘settings saved successfully.’ and… it doesn’t actually work. The old email address re-appears. And emails for the site go to the old address and not the new one… Please help.
The blog I need help with is: (visible only to logged in users)
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Thank you for the reply, really a newbie. :) Think I’ve managed to add a tag requesting staff assistance. And, how do I know that the tag, took/stuck? :)
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Hi there,
A couple of things to try.
1) Log in before clicking the link in the email to confirm the email change
2) Copy and paste the confirmation link after being logged in.You may also want to cancel the current request so you’ll get a new link prior to trying the steps above.
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Thank you so much! The steps to success: Canceling request, sending a new request, being already logged in, and copying and pasting link.
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