How do I ask for a refund!?!

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  mattclarke8786 · Member · Nov 9, 2020 at 11:01 pm

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  I have the entirety of the cancellations page and no where, not once, does it say how to ask for a refund!?

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  supernovia · Staff · Nov 9, 2020 at 11:04 pm

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  Hi there, it looks like you’ve disputed the payment. We aren’t able to refund when it’s being investigated.

  Here’s our refund policy though:

  Refund a Purchase

  Did you want to un-dispute the charge, then reach out to support about a refund?